Thursday, November 5, 2015

Commercial Reasonableness Strikes Again

The matter of the altered check in the Stephen’s Boats/East Dade Bank/Harold stolen check scenario seems relatively straightforward on its face:  Harold stole Jerry’s $850.00 paycheck; raised it to $8,500; crossed out Jerry’s restrictive indorsement; forged Jerry’s signature and received $8,500.00.  As discussed in the memorandum [October 15, 2015 post], East Dade, as the depository bank must see that the proceeds from the check are   ‘received by the indorser or applied consistently with the indorsement per Section 3-206(c)(2).  Neither happened, and hence the East Dade is liable for conversion.
The bank’s liability for conversion however, does not end the inquiry. Section 3-406 provides an opportunity for the bank to produce evidence showing that Stephen or Jerry ‘failed to exercise ordinary care’ which contributed to the alteration. If proven, Section 3-406(a) can be used to preclude the culpable party from asserting the alteration.  That section states as follows:
(a) A person whose failure to exercise ordinary care substantially contributes to an alteration of an instrument or to the making of a forged signature on an instrument is precluded from asserting the alteration or the forgery against a person who, in good faith, pays the instrument or takes it for value or for collection.
                  Ordinary care’ is a defined term:
"Ordinary care" in the case of a person engaged in business means observance of reasonable commercial standards, prevailing in the area in which the person is located, with respect to the business in which the person is engaged. In the case of a bank that takes an instrument for processing for collection or payment by automated means, reasonable commercial standards do not require the bank to examine the instrument if the failure to examine does not violate the bank's prescribed procedures and the bank's procedures do not vary unreasonably from general banking usage not disapproved by this Article or Article 4.  Section 3-103(a)(9).
The first sentence to Section 3-103(a)(9) explicitly requires ‘the observance of reasonable commercial standards’.  However, it is also explicitly clear that these standards are not universal; rather, they are to be judged by business practices ‘prevailing in the area in which the person is located’.  Therefore, what might be required to satisfy ‘reasonable commercial standards’ in San Francisco might be substantially different than those required in Bakersfield.
The second sentence to Section 3-109(a)(3) excuses a bank from examining an instrument if three criteria are met:
1.    The bank is processing checks via electronic means [automated];
2.    The processing of the item in question, through automated means, does not violate the prescribed procedures of the bank;
3.    The procedures utilized by the bank ‘do not vary unreasonably from general banking usage’ and are not disapproved by Article3 or Article 4.
     In order for a person to invoke Section 3-406, it must be prepared to demonstrate that it took the instrument for value. In good faith, and in accordance with reasonable commercial standards [per Sections 3-406(a) and 3-103(a)(9).  If activated, and the bank does not meet that burden, it will not be entitled to assert the defense of Section 3-406(a) against any person who was negligent within that section, regardless of a ‘substantial contribution’ or lack thereof.
      The question of ‘commercially reasonable behavior’ by a person who pays the instrument or who takes it for value or for collection can arise in a variety of ways. On the one hand, it could be something as narrow as the procedures used in cashing a check over the counter.  On the other continuum, it might involve a requirement by the bank to undertake an affirmative duty to follow the terms of a customer/bank agreement. Or, as indicated by the court, it might involve a requirement to inquire further which has been activated by the particular facts of the case.  Such was the situation in Apcoa, Inc. v. Fidelity National Bank 506 F.2d 158 (11th Cir., 1990) 12 UCC Reptr. 158 (1990). 
      Before presenting the summary of the facts, I would like bring up a point concerning human behavior, and questions often raised by students.  I believe that you will see that commercial behavior of certain bank personnel in Apcoa is so far out of line with commercial reasonableness, that you might ask ‘How can this happen?’  It happens because all of the scenarios are played out by humans.  For example, personal relationships may form that, consciously or unconsciously, eliminate the scrutiny which should accompany every transaction.  Institutionally, the bank failed by not having appropriate procedures in place which would have made the embezzlements far less likely.
      In Apcoa , plaintiff  was in the business of managing parking facilities throughout the United States.  Apcoa’s home office was in Cleveland Ohio with field offices in Atlanta.  Primary payment activities, such as payroll, were conducted through the main office in Cleveland and the Cleveland banks.  Banking arrangements were maintained with several Atlanta banks as well, with the primary purpose of these arrangements to facilitate the transfer of funds from Atlanta to the home office.  Payroll and other business expenses were paid from the Cleveland banks.
      In the summer of 1982, Apcoa’s regional manager and vice president decided to change banks due to dissatisfaction with C & S Bank of Atlanta and changed Apcoa's Atlanta banking accounts to Fidelity National Bank. In June of 1982, an account was opened at Fidelity which was to be used for petty cash expenses in the Atlanta offices.  In August of 1982, two more accounts were opened, the purpose of which were to act as depositories for proceeds from the business.
      In connection with the opening of these accounts, corporate resolution papers, including a Designation and Authorization Form, were sent from Apcoa to Fidelity.  Among other things, the Designation and Authorization form stated under what circumstances items could be properly withdrawn from the Apcoa account, and the procedure to be followed for opening Apcoa accounts.  All authorized signatures were individuals who were located at the Cleveland office.
      Despite the foregoing, probably fired Doris Moore, opened an account at Fidelity entitled: ‘Apcoa—Special Account’. in September of 1982.   In May of 1983, another account was opened by the embezzler Dolly Ison entitled:  Dolly Ison for Apcoa.  Before it ended, Dolly had netted about $260,000.  Doris allowed Dolly to deposit parking lot revenues into the two illegal accounts, despite knowing that this was in contravention of the agreement between Fidelity and Apcoa.
      At the trial court, Fidelity attempted to use Section 3-406 [pre-2002 amendment, but identical for the point being raised here], apparently asserting negligence on the part of Apcoa in allowing the scheme to take place.  Before entertaining any theories against Apcoa, the court addressed the behavior of the bank.  If that behavior was   not commercially reasonable, the inquiry ends there.
      The trial court concluded that the behavior of Fidelity was commercially unreasonable as a matter of law.  In affirming the trial court, the 11th Circuit Court of Appeals stated as follows:
Fidelity first asserts that the district court erred in finding their conduct commercially unreasonable as a matter of law. Applying the general principles associated with the defense of commercial reasonableness, this Court must disagree. After careful consideration of the undisputed facts and circumstances that occurred in connection with the two accounts used for the embezzlement, we hold that Fidelity cannot avail itself of this defense as a matter of law. The district court correctly noted that Fidelity was responsible for three acts which provided the system for the embezzlement scheme: (1) the opening of the unauthorized accounts, (2) the deposit of checks payable to Apcoa into these accounts, (3) the acceptance of checks written on these accounts on the single signature of Dolly Ison.6Additionally the district court noted that if Fidelity had prevented any of the above acts, the embezzlement scheme would have been stopped.
Fidelity's conduct was not in accordance with reasonable commercial standards where a reasonable person would have been on notice of some impropriety appearing from the form of the instrument and its endorsements or from knowledge of the facts outside the instrument itself. Trust Company Bank, 266 S.E.2d at 258.
            The case is important for several reasons.  First, it underscores the importance of the agreement between the bank and the customer, particularly in the commercial context.  This in turn activates Section 4-103 which deals with agreements between a bank and its customer.  Both of which activate everything discussed in connection with the definition of ‘Agreement’ under Article 1
Second, and in connection with the foregoing, it underscores the need to have procedures in place which make the execution of the scheme much less likely to get launched.  If for example, Doris had been required to execute a check list, and one of the terms was a directive to follow all agreements between the bank and the customer, it might have been enough to show Doris there was a downside in opening accounts like the ones in Apcoa.
Third, the final comment of the court quoted above indicates that bank employees are accountable for facts ‘outside the instrument itself.’  This language opens many possibilities, particularly in discovery.  How far ‘outside’ the instrument can one go?  Are the outside facts limited to commercial matters? Could this include personal matters which might be interfering with a person’s ability to perform? A creative advocate could use the court’s language very effectively.
           

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